Delivery/Pickup

 

 

4 Paws Express - Delivery for Kelowna & Lake Country(Monday & Thursday Only with the exception of STAT Holidays) 

 

We Deliver

We understand that life is busy and maintaining a nutritional diet for your fur family is not always convenient. That’s where we come in! Online shopping + delivery: we do all the shopping for you and even deliver to your door! All you need to do is sign up, fill your cart, choose your delivery time slot, and checkout. We handle the rest!

We pride ourselves on exceptional customer service, and are here for you should you have any questions or need assistance please contact us at [email protected]

We Do not ship outside of our delivery region unless requested and shipping charges will apply

 

Sign Up

Create an account in just a few minutes at 4pawsmarket.ca. Once enrolled you can earn Paw Points, which can be redeemed for discounts on purchases! Note: However, you are still able to place an order for delivery by checking out as a “guest”, but you will not earn any points as a “guest”.

 

Shop

You can shop for all your fur-family needs including a wide selection of RAW, freeze-dried, kibble, treats, canned and topper products, toys, beds, litter, leashes/collars, the works! Our delivery program includes most of the supplies that we offer in-store, and yes… we deliver RAW. A minimum order of $50 is required at check out.  Once you have filled your cart, all you need to do is select the next-day delivery time slot that is convenient for you.

 

Delivery Time Slots

We offer Monday & Thursday Delivery between 2:00 pm and 7:00 pm (Except for STAT holidays that fall on these days). Any order made prior to midnight will be delivered on the following delivery day in the corresponding time slot of your choice.  If you place an order on Thursday, Friday, Saturday, or Sunday your order will be delivered on Monday, if you place an order on Monday, Tuesday or Wednesday, it will be delivered on Thursday.   

If for some reason you confirm your delivery but fail to accept/receive your order then you will be charged a $4.99 restocking fee. Our delivery assistants will do their best to meet your scheduled time slot, if there are unforeseen issues, you will be contacted and advised of an early/late delivery, so we may reschedule the delivery time that is suitable for you and our driver.

 

Delivery

Our delivery assistant will be at your specified address during your selected next day time slot. A person 18 years or older must be available to receive your order during your selected time slot.  If they are less than 18 years of age, then you will need to provide written consent with your signature. Orders will not be left without a signature showing that you received the order. If no one will be available during your selected time slot, then please contact us ([email protected]) to reschedule your appointment.

 

PICKUP - In-Store 

Ordering online and picking up in-store is easy! 

1) Place your order online.

2) We will pack your order for you, and set it aside.

3) Come in, verify your identity (Photo I.D), and you are on your way!